Privacy Policy

Last updated: December 5, 2025

Rosalynne operates this online store and website, including all information, content, features, tools, products, and related services, to provide you—the customer—with a personalized shopping experience (the “Services”). Rosalynne uses Shopify technology to provide these Services.

This Privacy Policy describes how we collect, use, and share your personal information when you visit our website, use our Services, make a purchase, or otherwise contact us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and sharing of your personal information.

Please read this Privacy Policy carefully. By accessing or using our Services, you confirm that you have read this policy and understand the collection, use, and disclosure of your data as described herein.

1. Personal data that we collect or process

By "personal data" we mean information that identifies you or can reasonably be associated with you. We may collect the following categories of personal data:

  • Contact details (name, address, billing and delivery address, telephone number, email).

  • Payment data (credit/debit card numbers, payment information, transaction details, payment confirmations).

  • Account information (username, password, security settings, preferences).

  • Transaction data (products viewed, purchased, returned, or cancelled).

  • Communication data (content of your messages to us, e.g., inquiries to customer service).

  • Device information (device type, browser, IP address, unique identifiers).

  • Usage information (how and when you interact with the Services).

2. Sources of personal data

We collect personal data from various sources:

  • Directly from you when you create an account, place an order, or communicate with us.

  • Automatically when you use our website (e.g., via cookies or similar technologies).

  • From service providers who act on our behalf (e.g., payment, shipping, or analytics services).

  • From business partners or other third parties, where permitted by law.

3. How we use your personal data

Depending on how you interact with us, we use your personal data for the following purposes:

  • Providing and improving the Services: processing orders and payments, delivering products, managing your account, handling returns, and creating a personalized shopping experience.

  • Marketing and advertising: sending promotional messages and offers via email or online ads, where legally permitted.

  • Security and fraud prevention: verifying accounts, detecting fraudulent activity, and protecting the integrity of our Services.

  • Communication: providing customer support, responding to inquiries, and maintaining our customer relationship.

  • Legal obligations: complying with applicable laws, regulations, or lawful requests.

4. Sharing of personal data

We may share personal data:

  • With Shopify, our e-commerce platform and technology provider.

  • With service providers acting on our behalf (e.g., payment processors, shipping partners, IT and hosting providers).

  • With marketing and business partners, where permitted by law.

  • With affiliated companies within our corporate group, if applicable.

  • In connection with business transactions such as a merger, acquisition, sale of assets, or insolvency.

  • Where you have consented or where required by law.

5. Relationship to Shopify

Our website is hosted by Shopify. Shopify processes personal data to provide and improve its services.
More information about Shopify’s data practices can be found in Shopify’s Privacy Policy.

6. Third-party websites

Our Services may contain links to external websites. We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies before providing personal data.

7. Children’s privacy

Our Services are not intended for children, and we do not knowingly collect personal data from minors. Parents or guardians may contact us to request deletion of any such data.

8. Data security and retention

We take reasonable measures to protect your personal data, but no method of transmission or storage is 100% secure.
We retain personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or meet contractual requirements.

9. Your rights

Depending on your place of residence, you may have the following rights:

  • Access to the personal data we hold about you.

  • Deletion of your personal data.

  • Correction of inaccurate or incomplete data.

  • Data portability to you or a third party.

  • Objection to or restriction of processing.

  • Withdrawal of consent, where processing is based on consent.

To exercise these rights, please contact us at help@rosalynne.com.

10. Complaints

If you believe your data has not been processed correctly, you may contact us or your relevant data protection authority.
A list of EU data protection authorities is available via official EU resources.

11. International data transfers

We may transfer your personal data outside the EEA or the United Kingdom.
When we do, we rely on EU-approved Standard Contractual Clauses or other legally recognized mechanisms to ensure adequate protection.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The updated version will be posted on this page with a revised “Last updated” date.

13. Contact

If you have any questions or concerns regarding this Privacy Policy, please contact:

📩 help@rosalynne.com

SCALINGCOMERCEE LIMITED
Registration number: 79222447
Registered Office Address:
SUITE C, LEVEL 7, WORLD TRUST TOWER, 50 STANLEY STREET, CENTRAL, HONG KONG

Rosalynne is the data controller within the meaning of applicable data protection laws.